People can tell us more about their needs than we can ever imagine.
Talk to people. Observe their behaviour and preferences. Collect data from many sources.
Undersatnd people's emotions and motives. Design with an open mind and value different points of view. Actively seek to identify and contextualize biases.
Finding the perfect solution on the first try isn't likely. Be empirical. Test assumptions; identify and remove barriers.
About Jesse Holmes
I’m an experienced digital media professional and leader. I work primarily with government and cultural institutions to create digital products that engage, inform and inspire.
My specialties include: user centred design, frond-end development with a focus on web standards and content accessibility, media production, product management, metrics and content strategy.
More about me.