ontario.ca/health

Nov 26, 2017   //   by Jess   //   User Experience  //  No Comments

Making it easier for people find information about healthcare in Ontario.

Research

We used analytics to identify the top content.

Empathize

Card sorting helped us understand the content categories that made sense for people.

Validate

We tested the iconography with people to make sure they associated it with the right content. A survey was used to identify other opportunities to improve the content.

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